In June 2024, Absolute Health Solutions was bought by Pittwater Chiro, a professional and friendly chiropractic clinic with main location in Mona Vale, owned by husband and wife team Todd and Cath Stephenson. After a successful initial six months, with growing popularity amongst the local community and upgrades to the clinic facilities and services offered, Cath and Todd are taking the step to rename the clinic to “Pittwater Chiro”, honouring their brand and family business. We recap what happened so far, give an update on how the past six months went, and talk a bit more about the new name of the clinic.
Acquisition
After 14 joyous years in business, previous owner, Dr Andrew Ullo decided to sell his beloved clinic. His decision was driven by personal reasons: to move up to Newcastle to be closer to family. Andrew had not only spent over a decade looking after the health and well-being of his clients, he had also built genuine connections and life-long friendships. So, he was determined to make sure the clinic was in the hands of someone who would provide the same level of health and well-being support as well as a space for his clients to share their stories.
Pittwater Chiro
For all the reasons above, Andrew picked Pittwater Chiro. Andrew and co-owner Cath have been friends for years. They met while studying for a Master of Chiropractic at Macquarie University. Knowing each other personally and professionally for a long time eased his worry about the future of Absolute Health Solutions.
“Pittwater Chiro has a similar model and approach to myself. This is something I strongly wanted for my clients. I knew Cath from university, so there was already an established relationship and trust there. I am confident that Cath, Todd, and their team will continue to uphold the high standards of care and dedication that my patients have come to expect,” Andrew says.
Pittwater Chiro’s approach and practices are rooted in the same values as Absolute Health Solutions. The team prides itself on getting to know its clients and nurturing long-lasting relationships while providing the best-tailored care. Pittwater Chiro has its doors open to everyone, from the everyday person to professional athletes, should they need health and well-being advice. Their team of seasoned professionals uses the latest scientific methods to ensure clients receive the most suitable, evidence-based treatment available, so they can get back to doing what they love.
This like-mindedness in vision and values, as well as their ambition to grow Pittwater Chiro, is why Cath and Todd decided to buy Absolute Health Solutions.
What happened over the past 6 months
The first six months after the acquisition have gone smoothly. Cath and Todd have been delighted to witness a good follow-up of the regular clients of Absolute Health Solutions and have started building connections with the new community. They are both grateful for the trust shown by the patients, determined to do what is needed to live up to their expectations, and most importantly, meet their health and well-being needs.
“We are loving the transition and really enjoying getting to know everyone. We understand that it is a big deal for a lot of people to move to another chiropractor, especially after such great care, for such a long time, and we appreciate the trust that they are giving us,” Todd says.
Pittwater Chiro work hard on upholding the high standards they set for themselves. For them, offering the best support and space for healing to all their patients is a non-negotiable. So far, the patients’ reviews have been very positive, which has brought a lot of joy to the new owners. Todd hopes to meet many more of Absolute Health Solutions’ regular clients in the upcoming months.
“The last 6 months have been a good learning experience. We have loved meeting Andrew’s previous patients and clients, hearing their stories and getting to know them on a personal level. A lot of the patients have been super happy with the result. They’re happy to keep coming back to a familiar environment, and enjoy the continued care that Andrew gave them for a decade and a half,” says Todd.
Has anything changed?
At the time of acquisition, Cath and Todd didn’t envision changing much in the clinic. In terms of facilities, they have repaired the ceilings, added new lighting, upgraded the shockwave machinery, and extended their product ranges for their clients such as a wider range of pillows and other supplements. They wanted to keep the transition as smooth as possible and minimise changes for the regular patients. This also motivated the new additions to the team: Cath and Todd focused on bringing people who would be aligned with the values of Pittwater Chiro but would also be able to offer services that the local community had sought in the past.
In the past six months, Todd has brought on chiropractors Dr Braeden Melmer and Dr Candice Chapple and massage therapist, Alaya Seline, forming a well-rounded team with varied expertise to suit every need. Braedan specialises in treating sports and postural work injuries. He also offers golf biomechanics assessments and has been running workshops with local golf clubs. Candice has a particular interest in women’s health and paediatrics, whose skill set complements the team perfectly. Her expertise enables Pittwater Chiro to offer services meeting the needs of Kristin’s previous patients, ensuring they continue receiving the same level of care. All three chiropractors use dry needling and soft tissue techniques along with exercise rehab, a wide range of procedures suited for all types of people, from sport professionals to mums who want to be cared for through their pregnancies, post-partum and or who want care for their new little baby.
If you’re interested in trying a new massage therapist, whether remedial or relaxing, you can check out Alaya’s list of services. An experienced massage therapist, she offers various techniques and adapts her approach depending on the individual therapeutic need. The new chiropractors and massage therapist have been very positively received, so Cath and Todd are hoping to extend the services provided in 2025.
The biggest and only planned upcoming change is the renaming of the clinic from “Absolute Health Solutions” to “Pittwater Chiro”. This, however, would not affect the services or offerings in any way. It is simply an opportunity for the new owners to show their identity and reaffirm the values they have vouched for and built their clinic upon in Mona Vale.
“It is just another way for people to get to know who we are and what we represent. We understand that we are not in Pittwater, but it is a continuation of our brand, our values, and the care that we give to the northern end of the beaches.”
All Cath and Todd are focused on is the well-being, happiness and positive experience of their patients. They will continue working hard to build connections with the community, to provide space to get to know people on a deeper level and to build connections, so they could offer them the best individually-tailored care and treatment. Cath and Todd always put the patients first. For them success is their client being able to return to a level of physical health so that they don’t experience any limits in their everyday life.
“All we want is to be the go-to chiropractors in the area when you are in pain, have an injury or would like to make lifestyle changes. We want to develop professional relationships with our patients to help them achieve their goals and live their best lives, doing what they love. We want to inspire them to be active, which is the most effective way to prevent musculoskeletal pain. We want to be examples of this for the community. We want it to be a warm and inviting space, where patients know we will listen and try our best to lead them on the path to recovery.”
If you want to learn more about Pittwater Chiro, check out their website here and their lovely welcoming team of professionals here. If you have any questions or concerns, please don’t hesitate to contact us, we’d love to help!
